Hotel Plaza Kokai Cancun 4*

  • Free Wi-Fi in rooms
  • 24-hour reception
  • Outdoor swimming pool
  • Paid shuttle service
  • Bar/ Lounge area

The charming Hotel Plaza Kokai Cancun lies in the residential area of Cancun, 4.3 km from natural attractions such as Playa Langosta. Offering an outdoor pool along with 55 rooms, the 4-star hotel is blocks from a bus stop.

Some rooms provide coffee/tea making facilities as well as complimentary wireless internet and a TV to help you enjoy your stay. Guests can also use a shower, along with such amenities as toiletries.

The hotel provides a swimming pool and a sun deck for an additional fee. Beach facilities at the property include showers, parasols, and lockers. Business travellers will make use of a desk and a xerox offered at a conference room on site.

The Plaza Kokai Cancun offers a regional breakfast in the restaurant. Come for a refreshing drink at the pool bar. The bar El Muellecito is 450 metres from this charming accommodation.

The property is situated in Downtown Cancun, which is a Mexican city on the Yucatán Peninsula bordering the Caribbean Sea, 6 minutes' stroll from Arte Garden and within walking distance of Las Palapas. Vintage House Cancun is nearly a 5-minute ride from the stylish Plaza Kokai, and Isla Mujeres airport is 20 km away. There is Urbano Kabah Park 10 minutes away by car, and ADO bus station at a medium distance from the accommodation.

360° panorama
    How to reach hotel

    Airports

    Isla Mujeres
    17 km

    Facilities

    Internet

    • Free Wi-Fi in rooms

    Parking options

    • Parking

    Shuttle

    • Paid shuttle service

    Property services

    • Safe deposit box
    • 24-hour reception
    • Security
    • Luggage storage
    • Room service
    • Housekeeping
    • Laundry
    • Tours/Ticket assistance
    • Grocery shopping service
    • Welcome drink
    • Happy hour

    Dining options

    • Bar/ Lounge area
    • Packed lunches

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Children's pool

    Recreation

    • Outdoor swimming pool
    • Beach umbrellas
    • Live entertainment
    • Sun terrace
    • Public Bath

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled

    In the rooms

    • Air conditioning
    • Soundproofed rooms
    • Terrace
    • Garden furniture
    • Trouser press

    In the bathroom

    • Free toiletries

    General facilities

    • No smoking on site
    • Lift
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 18:00
    Check-out: from 11:00 until 12:00
    • Extra beds info
    • There is no capacity for extra beds in a room.
    Frequently asked questions
    • 🌇
      What is the distance between the charming 4-star Hotel Plaza Kokai Cancun and the city centre?
      Cancun city centre can be reached within a 30-minute walk from the charming 4-star Hotel Plaza Kokai Cancun.
    • 🕌
      Which attractions should we visit while staying in Plaza Kokai?
      Most famous landmarks in the vicinity of Plaza Kokai include Puerto Cancun Marina Town Center (1.5 km) as well as Cancun (2.9 km).
    • Which landmarks are close to the charming 4-star Hotel Plaza Kokai Cancun?
      The charming 4-star Hotel Plaza Kokai Cancun enjoys a stylish location within 550 metres from the paved Las Palapas City Park and a 6-minute walk away from Cancun Government Palace.
    • Is the airport close to the 4-star Hotel Plaza Kokai Cancun?
      The 4-star Hotel Plaza Kokai Cancun is set within 10 km of Isla Mujeres airport, and can be accessed with a 12-minute drive.
    • Is there an airport transfer provided by the hotel?
      The hotel offers a shuttle which will take you to Isla Mujeres within 12 minutes.
    • What are the best dining options during the stay at the Cancun hotel?
      Guests of the Cancun hotel can enjoy Mexican cuisine in the onsite Mexican restaurant El Camarote with a high rating of 4.
    • What is the time period for check-in and check-out at the charming 4-star Hotel Plaza Kokai Cancun?
      Guests can check in from 15:00 to 23:59 and check out from 11:00 to 11:00. Late check-out is also available at the charming 4-star Hotel Plaza Kokai Cancun upon request.
    • Which payment methods does the charming 4-star Hotel Plaza Kokai Cancun support?
      The charming 4-star Hotel Plaza Kokai Cancun can accept the following payment methods:
      • Visa
      • Mastercard
      • iDeal
    • What amenities does the hotel provide in the guest rooms?
      Most rooms of the hotel include a terrace and a work area as well as complimentary WiFi.
    • Is internet free in the charming 4-star Hotel Plaza Kokai Cancun?
      The charming 4-star Hotel Plaza Kokai Cancun provides WiFi in the rooms for free.
    • Is the charming 4-star Hotel Plaza Kokai Cancun furnished for handicapped persons?
      Yes, the charming 4-star Hotel Plaza Kokai Cancun provides toilets for disabled and wheelchair access. For more specific enquiries, we advise calling ahead to confirm.
    • Is workspace available in the 4-star Plaza Kokai guest rooms?
      Some rooms at the 4-star Plaza Kokai do have a work desk.

    Location

    Map
    Nearby

    Airports

    Isla Mujeres
    17 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Gary

    2023-07-23

    10/10

    Convenient location near downtown bus station, perfect for late-night arrivals. Helpful staff provided seamless check-in. Comfortable rooms with Netflix on TV. Affordable airport transfer. Rooftop offers private dining. Cleanest hotel in Mexico. No view but offers privacy. Spacious rooms with ample storage. Supermarket nearby. Ideal for Chichen Itza trips.

    John

    2023-06-14

    9/10

    We loved the convenient location of this hotel, just a short walk from the bus station and close to everything else in the city. The staff was very friendly and helpful, especially the receptionist who made our stay comfortable. The facilities were well-maintained and the cleanliness was impressive.

    Don't have any issues at all.

    Ryan

    2023-06-11

    7/10

    We enjoyed the convenient location of the hotel, as it was close to the bus stops and within walking distance of shops and other amenities. This made it easy for us to explore the surrounding area and get around without any hassle. Additionally, the staff was helpful in providing directions and arranging transportation, such as airport taxis, which made our stay more convenient. We also appreciated the fact that the hotel was technologically savvy, with features such as the AC being controlled by the access card.

    One aspect that we didn't particularly like was the presence of unpleasant smells in the room, especially in the morning. It seemed like the ventilation system connected the smoking and non-smoking rooms, which resulted in a noticeable smoke smell.

    Elizabeth

    2023-05-29

    9/10

    Great location, close to Ado, mercado 28, and bus station. Hairdryer in bathroom. Bags can be dropped off early. Proximity to restaurants and shopping center.

    Liked everything.

    Stephen

    2023-05-20

    10/10

    Conveniently located near bus station and supermarket. Friendly and helpful staff. Clean and well-maintained rooms with marble floors. Good value for money. Free cocktails upon arrival.

    Norman

    2023-05-16

    7/10

    The rooms were very comfortable and spacious, with two big beds that provided a great night's sleep. The staff was helpful and accommodating, allowing us to check in earlier than expected and holding our luggage after check-out. We also enjoyed the delicious breakfast that was included in our stay, offering a nice variety of options.

    One major disappointment was the internet connection, which was very unreliable and made it difficult for us to connect most of the time. Additionally, the breakfast options were not very abundant and left something to be desired.

    Steve

    2023-05-10

    10/10

    During my stay here, I was impressed by the fantastic location of this hotel, which is situated in downtown and just a short walk from the bus station. The staff was impeccable, always willing to help, and I particularly appreciated the room service and housekeeping. The hotel offers a grocery shopping service, laundry service, paid shuttle service, and tours/ticket assistance. They also welcomed me with a complimentary drink and offered a happy hour. The room was fully equipped with high-quality amenities such as air conditioning, a sitting area, and free Wi-Fi. I also enjoyed the soundproofed and comfortable rooms.

    I would highly recommend this place without any hesitation.

    Jill

    2023-05-08

    9/10

    Located near a lot of restaurants, this hotel is the perfect choice for food lovers. Additionally, it is just a short drive to Walmart and Las America's Mall, offering convenience for shopping enthusiasts. Moreover, being very close to the main bus terminal and ado station, it provides easy access for those who want to explore the city.

    The front desk staff was unhelpful and lacked hospitality ethics, making the overall experience disappointing.

    Bruce

    2023-05-06

    9/10

    I recently stayed at Hotel Plaza Kokai for my vacation in sunny Cancun. The hotel is conveniently located near the bus station and commercial area, making it easy to walk to stores, fast food places, restaurants, and markets. The rooms were generally clean, although there were some residual construction materials that had not been cleaned off. The AC worked well and the shower had good pressure and temperature. I also found that organizing tours through Sebastian downstairs was cheaper than anywhere else in town. a clean and affordable option for budget-conscious travelers.

    Totally recommend this hotel.

    Doug

    2023-04-04

    9/10

    The room at Plaza Kokai had a strong smell of cleaning product upon arrival, but the AC quickly eliminated it. The breakfast time was a bit tricky with tour departures, but the staff were friendly and the hotel was clean. The location was convenient with a supermarket nearby. The private airport transfer was affordable and comfortable. I would recommend this hotel.

    Clifford

    2023-03-21

    9/10

    I recently stayed at this hotel in downtown Cancun, and I must say, it was a great experience. The location was perfect, as it was within walking distance from the bus station, making it convenient for exploring the city. The room was clean and modern, with all the necessary amenities to ensure a comfortable stay. The staff was friendly and attentive, providing excellent room service and housekeeping. I also appreciated the additional services offered, such as grocery shopping and laundry, which made my stay even more convenient. The free Wi-Fi in the rooms was a bonus, allowing me to stay connected throughout my stay. I was impressed with the level of comfort and quality services provided at this hotel.

    In short, I highly recommend this place to anyone looking for a luxurious and comfortable stay. The location, service, and amenities offered are all top-notch.

    Margaret

    2023-03-12

    9/10

    The hotel is located in a convenient location, very close to the ADO bus station. It is also in close proximity to the center of the city. The rooms are large, clean, and comfortable, with two beds. The friendly staff provides good service.

    The breakfast offered at the hotel is limited and could be improved.

    Brian

    2023-03-09

    9/10

    Great location close to Ado bus station, local markets, superstores. Helpful staffs. Just great light breakfast as much as you paid. Very nice and clean rooms. I would recommend this place to anyone planning to stay in Centro Cancún. Great deal!

    Felt truly looked after, no complaints.

    Edmund

    2023-03-04

    8/10

    I was pleasantly surprised by the modern and renovated room at Plaza Kokai. The new decor and comfortable beds made for a great stay. The air conditioning worked perfectly without any noise, ensuring a peaceful night's sleep. The TV had a good variety of channels and the Wi-Fi connection was strong throughout my stay. The hotel also provided a reliable shuttle service to the airport, making transportation convenient. I would definitely recommend this hotel for a comfortable and enjoyable stay.

    Tom

    2023-02-19

    9/10

    Good hotel, professional rooms and pool. Great location for business travelers. Friendly and caring staff. Convenient proximity to bus station and beach.

    Nothing, no complaints at all.

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